ANU incident report on massive data breach is a must-read

The Australian National University has set a new standard for transparent data breach reporting. They didn't lose all 19 years of data, but they're no closer to understanding the attacker's motives.

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Google's Action Blocks makes Google Assistant more accessible on Android devices

Designed for users with cognitive disabilities, Action Blocks can be configured to do anything the Assistant can do, in just one tap.

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Zendesk discloses 2016 data breach

Zendesk said hacker accessed data of 10,000 users, including passwords, emails, names, and phone numbers.

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Surface Duo: Microsoft's dual-screen Android phone

Microsoft is getting back in the phone game, but not with a Windows device. The dual-screen Surface Duo will be Microsoft's new Android phone, due out next year.

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Windows 10X: Everything you need to know about Microsoft's new OS

Microsoft's long-rumored, dual-screen Surface device will run an operating system variant called Windows 10X. So, what is this thing?

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Want to be a CX leader? Work with your CIO to deliver end-to-end, real-time CX

The path to customer obsession doesn't get easier with time. But learning from other firms' progress can make it less rocky for you.

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Microsoft's new Surfaces: Specs, pricing, more details for Pro 7, Laptop 3 and Arm devices

Microsoft is rolling out a number of new Surface PCs and peripherals at its October 2 fall event in New York City. Here's the line-up.

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